Shipping policy
Processing Time Orders are processed within 1–2 business days after payment is received. You will receive an email confirmation once your order has been shipped.
Shipping Time & Rates
- United States: Free Standard Shipping. Estimated delivery: 5–12 business days.
- United Kingdom: $3.00 Standard International Shipping. Estimated delivery: 10–21 business days.
- Canada: $7.00 Standard International Shipping. Estimated delivery: 10–21 business days.
Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or high-volume periods.
Customs, Duties & Import Taxes International orders (UK and Canada) may be subject to customs fees, import duties, or taxes determined by your country's customs agency. These charges, if applicable, are the responsibility of the customer and are not included in your order or shipping total.
Order Tracking Once your order ships, you will automatically receive a tracking number by email. Tracking updates may take 24–48 hours to appear.
Incorrect Addresses Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Packages If your package is delayed or appears lost, contact us at modilabs.business@gmail.com and we will assist you in resolving the issue with the carrier.
Shipping Regions We currently ship to the United States, United Kingdom, and Canada.
Delivery Issues If your order arrives damaged or incorrect, contact us immediately so we can make it right.